Terms of Service

1. Acceptance of terms

By creating an account on Combatif, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the platform. We notify you of material changes to these terms at least 30 days before they take effect, by email and in the platform. If a change is to your disadvantage, you can end the agreement before it takes effect: delete your account, or cancel a paid plan at no cost.

Norwegian version: these terms are also available in Norwegian (Vilkår). For consumers in Norway, the Norwegian version applies.

2. Description of service

Combatif is a cycling competition platform that allows users to:

• Create and join cycling competitions in various formats.
• Connect third-party fitness platforms (Strava, intervals.icu or Garmin Connect) to import activity data.
• Create and join clubs for organising competitions within communities.
• View leaderboards and track performance over time.

Core features of the platform are provided free of charge. Some features are, or may become, available only on a paid plan or under a club licence. Where a paid plan applies, the price and what it includes are shown before you purchase. We may change what the free and paid tiers include, or modify the service, at any time.

Combatif is a technology platform only. We do not organise, supervise, or endorse any cycling competition, event, or physical activity conducted through the platform. All competitions are created and managed entirely by end users.

3. Account responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account.
• Providing accurate registration information and keeping it up to date.
• Notifying us immediately of any unauthorised use of your account.

You must be at least 16 years old to create an account. If you create an account on behalf of minors under 16, you confirm you have the authority and consent of their parent or legal guardian.

4. Acceptable use

You agree not to:

• Submit false, manipulated, or fraudulent activity data to gain an unfair competitive advantage.
• Attempt to gain unauthorised access to other users' accounts or platform systems.
• Use the platform for any unlawful purpose or in violation of any applicable laws or regulations.
• Harass, abuse, or harm other users.
• Attempt to reverse engineer, decompile, or extract source code from the platform.
• Use automated means to access the platform in a manner that could degrade performance for other users.
• Create competitions that involve illegal activities, prizes constituting unlawful gambling, or entry fees that violate applicable laws.

We reserve the right to suspend or terminate accounts that violate these terms.

5. Competition integrity and moderation

A leaderboard is only worth entering if the times on it are real. A small number of results that were not ridden as claimed devalues every competition on the platform, including the honest ones. This section sets out what we do about that, and what rights we reserve in order to do it.

Reporting an effort

Any signed-in user may report an effort that appears not to reflect a genuine ride. The following applies:

• You may submit one report per effort, and you may not report your own.
• Below a threshold that we set, a report is not visible to anyone, including the rider it concerns. A single unreviewed report is an unexamined accusation, and we do not publish those.
• Reports are retained, including after we decide they were not well founded. We keep them because the record of who reported whom over time is what allows us to identify reports being used to harass a particular rider. This record is visible only to platform administrators and is never shown to other users.
• Submitting reports in bad faith, or repeatedly against the same rider without cause, is itself a breach of the acceptable use terms above.

Automated checks

We may apply automated checks to submitted activity data to identify results that are not physically plausible, and we may act on the outcome of those checks in the same way as on a report from a user. Automated checks are an aid to review and not a substitute for it.

What we may do

We reserve the right, at our discretion and without prior notice, to:

• Remove, hide, or edit any content on the platform, including posts, comments, events, competitions, club information, images, and efforts.
• Exclude an effort from competition results. An excluded effort no longer counts towards any competition, standing, or leaderboard, and this applies retroactively to competitions that have already finished. The effort remains visible as the rider's own record.
• Mark an effort as under review while we look at it.
• Suspend or terminate an account, and suspend or terminate a paid subscription or club licence, where these terms have been breached.

We will notify you within the platform if an effort of yours is excluded from competition results. We are not obliged to review every report we receive, to monitor every competition, or to detect every result that does not reflect a genuine ride. The absence of action in one case does not waive our right to act in another.

If you disagree with a decision

An exclusion can be reversed, and we will reverse one where the evidence supports it. We give reasons for decisions that concern you. You can appeal any decision about your effort or your account within 30 days by emailing support@combatif.com with whatever documentation you have. An administrator other than the one who made the decision reviews it, and you get a reasoned answer within 14 days. Decisions are recorded, including who made them and when, so that a query about one can be answered.

6. Competition organiser responsibilities

When you create a competition on Combatif, you act as the organiser of that competition. As organiser, you are solely responsible for:

• Legal compliance: Ensuring the competition complies with all applicable local, national, and international laws and regulations, including but not limited to road traffic laws, cycling regulations, permit requirements, insurance obligations, and any rules governing prize competitions or gambling in your jurisdiction.
• Prizes and incentives: If your competition involves prizes, entry fees, or any form of monetary reward, you are solely responsible for ensuring this complies with applicable gambling, prize competition, and consumer protection laws in all jurisdictions from which participants may join. What constitutes lawful prize competition varies significantly by country.
• Participant safety: Ensuring that participants are made aware of any risks, route conditions, and safety requirements relevant to the competition.
• Participant eligibility: Verifying that participants meet any applicable age, licensing, or eligibility requirements for the activities involved.
• Accurate information: Providing truthful and complete competition details to participants.

Combatif provides tools for tracking and displaying competition results only. We are not a co-organiser of any competition and accept no responsibility for how competitions are conducted, whether they comply with applicable laws, or for any outcome arising from participation.

7. Physical activity and safety

Cycling and other physical activities tracked on Combatif carry inherent risks, including serious injury or death. By using the platform and participating in competitions, you acknowledge that:

• You participate in all physical activities entirely at your own risk.
• You are responsible for assessing your own fitness and health before undertaking any activity.
• You should consult a qualified medical professional before starting or increasing your physical activity levels.
• You are responsible for obeying all applicable traffic laws, road rules, and safety regulations during your activities.
• Combatif does not supervise, guide, or monitor any physical activity and accepts no responsibility for injuries, accidents, or incidents arising from activities recorded on the platform.

8. Third-party integrations

When you connect a third-party platform such as Strava, you are bound by that platform's terms of service in addition to ours. We are not responsible for the availability, accuracy, or terms of third-party services. You may disconnect any platform integration at any time from your Profile page.

Activity data imported from Strava is subject to Strava's Terms of Service, and activity data from Garmin Connect to Garmin's Terms of Use. How we handle data from Garmin is described in our Privacy Policy.

9. Intellectual property

The Combatif platform, including its design, code, and branding, is our intellectual property. Your activity data belongs to you. By using the platform you grant us a limited licence to process and display your data solely for the purpose of providing the service.

10. Disclaimer of warranties

The platform is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or secure. Competition results are calculated automatically based on data provided by third-party platforms and we do not guarantee their accuracy or completeness.

We make no representations about the suitability of any competition for any particular participant, the safety of any route, or the legality of any competition in any jurisdiction.

11. Limitation of liability

To the fullest extent permitted by applicable law, Combatif and its operators, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages of any kind.
• Loss of data, missed competition results, or errors in leaderboard calculations.
• Any injury, accident, death, loss, or damage arising from participation in any competition or physical activity tracked on the platform.
• Any act or omission of any user, including competition organisers or participants.
• Any competition that fails to comply with applicable laws, or any consequences resulting from such non-compliance.
• Any claim by a third party arising from your use of the platform or your conduct as a competition organiser.

This limitation applies regardless of the legal theory under which the claim is brought. In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, our liability is limited to the greatest extent permitted by law. Nothing in this section limits our liability for loss caused intentionally or through gross negligence, or your mandatory rights as a consumer.

12. Indemnification

You agree to defend, indemnify, and hold harmless Combatif and its operators, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the platform.
• Any competition you organise through the platform, including any failure to comply with applicable laws.
• Any injury or damage caused to a third party through your activities or competitions.
• Your violation of these Terms of Service.
• Your violation of any third party's rights.

13. Governing law and disputes

These Terms of Service are governed by and construed in accordance with the laws of the European Union and the Kingdom of Norway, without regard to conflict of law principles. Disputes are resolved by the courts of Norway. For consumers, this does not limit your right to bring a case under the venue rules that protect consumers.

Please contact us first at support@combatif.com. If we cannot agree, consumers in Norway can ask the Norwegian Consumer Authority (Forbrukertilsynet) to mediate: forbrukertilsynet.no/send-sak-til-mekling.

If you are a consumer in the European Union, you may also have rights under the mandatory consumer protection laws of your country of residence, which these terms do not override.

14. Suspension, termination and subscriptions

You may delete your account at any time from the Profile page. Deleting your account removes your personal data as described in our Privacy Policy.

We may suspend your account, with or without notice, if we reasonably believe you have breached these terms, for as long as needed to investigate or resolve the issue.

If we determine that you have breached these terms, we may terminate your account. Termination does not affect any obligations or liabilities incurred before termination.

Paid plans and club licences. If we terminate or suspend a paid subscription or club licence, whether because these terms have been breached or for any other reason, we will refund the unused part of the period you have paid for. If you delete your own account while holding a paid plan, we will likewise refund the unused part of the period you have paid for.

Nothing in this section limits your mandatory rights as a consumer under the law of your country of residence, as set out in section 13.

15. Contact

For questions about these terms, contact us at: support@combatif.com